The Park at Southwood Luxury Apartments - Frequently Asked Questions
The Park at Southwood Luxury Apartments near Florida State University provides you with everything that you need at your fingertips. Find yourself enjoying the prime location and the social lifestyle available in the surrounding the area. Everything about The Park at Southwood Apartments helps to reduce stress and give you better student life. Our luxury apartments in Tallahassee, Florida are one of a kind and will give you the experience of a lifetime. Join our Florida State University off-campus housing today. Find your future home at The Park at Southwood.
What are the lease terms?
12 Months Leases.
What does it cost to move in?
$60 application fee per adult member and $200 admin fee per unit and a $500 security deposit.
Are utilities included in the cost?
Water/Sewer: Paid to the property billed 50% by Occupancy 50% Sq. Ft.
Trash: Paid to the property $10.00 fixed fee.
Electricity/Gas: Paid to the City of Tallahassee billed by consumption
Cable/Internet: Comcast Exclusive Property
Renter's Insurance: Residents Preference (Required)
Valet Trash $35
What's your pet policy?
PET INFORMATION: Weight limit not to exceed 100 lbs., combined, at full maturity. Maximum of 2 Pets. Breed restrictions include but are not limited to: Rottweiler, Pit Bull, Doberman and Chow. No exotic pets please. Animals 50 lbs. or more are required to be on the ground floor. There is a $350 Non-Refundable Pet Fee per pet (2 max). Pet Rent is $30 Per Month, per pet.
How about your guest policy?
You are responsible for communicating this community's no-smoking policy and for ensuring compliance with this Addendum by your occupants, family, guests, and invitees.
Do you require apartment renters insurance?
Yes, Renters Insurance is Required. We do not maintain insurance to cover your personal property or personal injury. We are not responsible to any residents, guest, or occupant for damange or loss of personal property or personal injusry from ( including but not limited to) fire, smoke, rain, flood, water and pipe leaks, hail, ice, snow, lighting, wind, explosions, earthquake, interruption of utilities, theft, hurricane, negligence of other residents, occupants, or invited/uninvited guests or vandalism unless otherwise required by law.
How do I pay the rent?
Rent Payment Policy. The purpose of this letter is to review our current rent payment policy. Rent is due, in full, on the 1st. Only payments for the entire balance due will be accepted. Rent is considered late on the 2nd. Late charges will be assessed on the 4th of each month. After the 4th of each month, rent may only be paid by cashier's check or money order. Rental payments can be made by - check, money order, cashier's check or paid on-line with debit or credit card.
On Line Payment Process and set up: We do have an on-line rent payment option available. The website for online rent payments is www.amcrentpay.com. There is a $10 setup fee for the on-line rent payment. To set up on-line rent payment, contact the Leasing Office to have them activate a User ID for you. You will need to give them your email address for them to initiate the User ID. Once the User ID has been initiated you will receive an email that will include your user ID and password to activate your account. When you login the first time the system will prompt you to enter a new password. If the activation email is not in your inbox, be sure to check your junk or spam email folder. There is only one User ID available per apartment. The website for online rent payments is AMC Rent Pay
No Cash Payments Resident understands that at no time during the term of the lease agreement shall Resident tender cash to Owner for payment of rents or any other fees. Cash will not be accepted by Owner. Should Resident be asked to tender cash for any rental payments, Resident shall, immediately, contact, Apartment Management Consultants.
Is there a penalty for breaking my lease?
Yes, there are two options available to choose from on our lease agreement please contact leasing office for more details.
What is the parking situation?
We allow two vehicles per resident with ample parking at no additional cost.
How secure is the property?
Visit our local website to Tallahassee City page for statistics for your area.
How are repairs taken care of, especially in an emergency?
We have an on-line portal that residents can go on to submit work orders. If after hours, the practices are listed below:
On-Call Emergency Maintenance Practices: On Call Phone Number: 850-325-1237
On-Call employees must respond (via phone call or text) within no more than thirty (30) minutes of receiving the initial call. In situations warranting an in-person response, on-call employees must arrive at the property to perform the work as soon as reasonably possible, but in no event shall an on-call employee arrive more than one (1) hour after receiving the initial call. On-Call employees must use good judgement in assessing the on-call situation, in responding to the situation, and in communicating with supervisors and managers regarding the situation. In instances where there is a significant risk of or actual serious damage to the property and/or where any person is seriously injured, or in any other instance deemed sufficiently serious in the on-call employee's reasonable judgement, the on-call employee must notify Emergency Services (911) when deemed necessary. The on-call employee must also contact his or her supervisor or manager immediately and not wait until the next regularly scheduled workday.
Emergency Call List:
1. No heat when the outside temperature is under 60 degrees or no air conditioning when the outside temperature is over 85 degrees
2. Water-problems: leaks, broken pipes, running water onto any flooring surface.
3. No hot or cold water. Any threatening situation: fire, flood, severe weather, police action, protecting a crime scene (broken windows, locks, doors)
4. On-Call staff does not assist in lock-outs. The resident must contact a locksmith and inform them that we only use Quick-Set locks and return all original locks/keys to the office upon the next business day at the residence expense.